Returns Policy

30 DAYS GUARANTEE

 

Adorn Bella is high quality jewelry manufacturer and seller. We know our quality of our products; your satisfaction is our ultimate goal. However, all of our product sold are covered under 30 days replacement or return guarantee from the date of purchase.

We do not collect a restocking fee, and guarantee a full refund or exchange. Be assured that we will always honor our guarantee of your 100% satisfaction with your jewelry purchase.

We will speedily process your refund and credit your card for the purchase amount, no questions asked.

 

Return Policy:

If you are not happy with your purchase, return the jewelry within 30 days and we will exchange it or refund the purchase price.

A refund will be issued within 10 – 15 business days from the date of receiving product back.

The jewelry must be returned in its original condition, unworn and unaltered in any way. We do not cover the return shipping cost unless the item is damaged or broken due to our negligence. If you have any questions, please contact us by email or by phone.

Exchange Jewelry

We will be happy to exchange your purchases with another product of same, less or more value.

Please send us a note with Item number from our website, number of pieces and price on the back of the original documents (invoice or packing list). In case of same value your account will be credited and debited for old and new items. For less value items new value will be charged from your account and remaining about will be refunded to your original mode of payment. For more value jewelry you will receive an email intimation of balance amount. Go to our website and pay online with reference number provided on the email.

If you would like jewelry to be exchanged faster - just order new jewelry online and also mail your return jewelry to us. New jewelry will arrive in 3- 5 business days, and, when we receive your returned jewelry, we will credit your card for the amount of purchase or the difference if any.

How to return

        • Please email us at return@adornbella.com to let us know that you are returning the product. Place all the original documents in the return box along with product purchased. In case of Jewelry, please return mailed in a box with proper packing, not an envelope as the jewelry may be crushed in an envelope
        • Send to us at:
          Adornbella Inc.
          21 Del Sonterra, Irvine, CA- 92606
        • We are not responsible for lost or misdirected returns. You may want to insure your return. We suggest using the postal service's Delivery Confirmation that will show when your package was delivered to us.
        • Your return will be processed within 10 – 15 business days. A credit will be issued to your original method of payment. You will receive an email confirming your refund.
        • We are not responsible for items damaged or lost in transit. In case of damage, alteration or wear, a credit will not be issued. We suggest shipping insurance as we will not replace or refund jewelry lost or stolen in the mail.

 

Return Policy (India)

30 days replacement Guarantee

All product sold via Adornbella.com are covered under 30 day guarantee from the date of purchase. Provide us details of problem noticed such as filling issues, damages or defects within 30 days from the date of purchase.

All products are eligible returns;

·         Items that exhibits physical damage to the box or the product.

·         Items not in its original condition

·         Items are been washed

·         Items without a valid and readable serial number.

·         Items has shipped but has not yet been delivered, contact customer service and inform them of the same.

·         If you received the item, it will be eligible for replacement if it is defective or has incorrect size. You are eligible for 30 days replacement guarantee for further details.

·         Complete the shipment return form that comes with your order.

·         Include original documents (invoice and packing list) along with return packing. Items should be packed properly in a box. Items packed in envelops may damage the product. We do not accept return package in envelopes.

·         Please return shipment back to our warehouse at below address:

Adornbella Inc

 

Jaipur Rajasthan-302017

·         In case of items are damaged in transit, Please send the item within 2 days of receiving shipment. Our quality department will inspect the item and refund money as per terms of returns payment processing.